Health unit launches Click & Connect

By Cecilia Nasmith

Getting your COVID-19 questions answered by your local health unit has just become easier with Click & Connect.

This new response system has just been launched by the Haliburton Kawartha Pine Ridge District Health Unit as a better way for residents to submit questions electronically and get a response - and also to improve the sharing of information during the pandemic.

Just visit www.hkpr.on.ca to submit your question to health-unit staff. Anyone submitting commonly asked questions will be provided with information and links for additional resources, while those submitting other questions will receive responses directly from staff.

Director of Health Promotion Pam Stuckless noted that they continue to receive high volumes of calls and e-mails from members of the public.

“We know people want the information as quickly as possible,” Stuckless said in the announcement.

“Click & Connect is a safe, secure way for people to reach us. It provides instant links to key COVID-19 topics for easier access, allows people to submit questions with their names (or anonymously if they prefer) and helps our staff more quickly respond to people's questions.”

Though people are encouraged to make use of Click & Connect, they still have the option to call or e-mail their questions if they prefer.

Looking ahead, Stuckless said the Click & Connect system can be expanded to improve access to other health unit programs and services.

“We're not there yet and, for now, our goal is to use Click & Connect as a way to improve the flow of COVID-19 information with our community,” she said.